Field Quality Engineer at SPIRO
About the job
Location: Uganda & Rwanda
Reporting To: Head of Quality Language
Requirement: Fluency in English
About the Role
We’re looking for a highly skilled Field Quality Engineer to join our team in Rwanda or Uganda. This role is crucial in ensuring Spiro’s commitment to delivering high-quality electric vehicles and maintaining customer satisfaction. The successful candidate will play a key part in monitoring, analyzing, and improving quality standards across field operations.
Key Responsibilities
• Inspect products against established quality standards and ensure compliance.
• Measure, analyze, and report on all aspects of quality to ensure delivery of top-tier products.
• Support continuous improvement initiatives and contribute to the development of our Quality System.
• Provide timely updates to management on quality performance and non-conformance issues.
• Execute the Quality Systems strategy and maintain alignment with operational goals.
• Monitor key quality performance indicators such as warranty rates, rework levels, and rejection percentages.
• Develop and write product testing and quality assurance procedures.
• Lead or support special quality-related projects as needed.
• Promote quality awareness through internal training initiatives.
• Investigate product quality issues, identify root causes, and implement permanent corrective actions.
• Collaborate with internal teams and external partners to resolve quality concerns.
• Ensure effective implementation and maintenance of control plans and related documentation.
Requirements
Good experience in Customer or Field Quality roles, preferably within 2-wheeler or 3-wheeler assembly.
Education: BE / B.Tech / Diploma in Mechanical, Electrical, or Electronics Engineering.
Preferred Knowledge:
• Electric Vehicles and Lithium-Ion battery systems
• Components such as motors, controllers, VCU, and wiring harnesses
• Engineering drawings interpretation
• Basic understanding of IATF/ISO quality standards
• Proficiency in using quality tools and metrics
• Basic knowledge of SAP
Key Competencies
• Strong decision-making and problem-solving skills
• Ability to lead quality initiatives and hold team members accountable
• Goal setting and performance monitoring
• Clear and effective communication across teams and stakeholders
At Spiro, we’re redefining sustainable mobility in Africa. If you’re passionate about quality, innovation, and making a tangible impact, we’d love to hear from you
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